Common Questions about Vacation Rental Homes

How do I book a home?
You can either make a booking directly on this website by using the "check availability box" to the left. Or you can call our office at 800-365-3149 and a receptionist will be glad to help you.

Check in:  400 PM and Check out:  10:00 AM.
Any late check outs not approved by our office are subject to an additional charge at the regular nightly rate.  All homes and condominiums are cleaned and inspected upon your arrival/departure. 
 
What if I arrive after hours?
Our normal office hours are 8 am - 5 pm Monday-Sunday (hours may vary by season).  Should you arrive after hours and encounter a problem, please call our office at 800-365-3149 ext. 0 and you will be directed to our on-call staff.
    
Can I bring my pet with me?
We offer several homes, some of which allow pets and some do not. You can either look at our properties online by clicking on the "vacation rentals" tab above and see if the home you are looking at allows pets. Or you can call our office at 970-731-4344 and a receptionist would love to help find a home that is just right for you and your pet.
 
What is provided?
Kitchens include dishes, silverware, toaster, coffee maker, blender, pots and pans and cooking utensils.  Linens include, towels, sheets and blankets (including sofa kit) will be provided.  A starter set of amenities including trash bags, dish soap, paper towels and toilet paper will be provided so that you may begin to enjoy your vacation as soon as you arrive.  Most of our properties have a washer, dryer, and have WIFI.
 
What are the benefits of a vacation home rental?
Our vacation homes are stocked in such a way that you always feel like you are coming "home" to your "vacation home" rather than returning to a small hotel room. Our homes have full kitchens, with some homes having game rooms, hot tubs and BBQ grills. You will be able to enjoy a full-service home while you are on vacation rather than a small, cramped hotel room.

What do I need to do before I leave?
All we ask is that you run any dirty dishes through the dishwasher and take out the trash.  There is no need to strip the beds or do any additional cleaning.  
 
Is booking online secure?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.